Unfortunately we dont do refund for missing / un-reachable item(s) that we have delivered. Pos Laju is the one who is responsible on handling the shipping. You need to get Pos Laju to trace / locate y...Read More
20. When Pos Laju came to shipping address, no one is available, how?
Tracking number will be given once posted. If receipient is not available at the time Pos Laju came, please do self-pickup at the nearest Pos Laju branch. Please take note there will be NO REFUND / EX...Read More
19. How do I track my parcel?
You may check your parcel by clicking to Pos Laju link below & don't forget to key in your tracking no :- http://www.poslaju.com.my/track-trace/Read More
15. What is your delivery / shipping method?
We are using Pos Laju for within Malaysia. International shipping we are using trusted courier services.Read More
18. How much does the postage fee charge?
Postage fee is at flat rate for within Malaysia. Charges will be RM6 for West Malaysia & RM12 for East Malaysia. International shipping please refer to table rate given. If country that you stayed...Read More
17. Does the product price include postage fee?
No, the postage fee is excluded. Postage fee charges will be add-on automatically once you fill in your shipping address.Read More
16. How long does it takes for order to arrive?
Delivery is count from the date you receive email from us to notify order is in process. West Malaysia may takes between 2 – 3 days for the product to arrive. East Malaysia may take additional 1 - 2 d...Read More