Refund & Exchange Policy

At Moon Scarves, customer’s satisfaction & happiness while shopping with us is our priority. We believe our product quality is at satisfactory level to ensure every purchases made is a positive experience to you. If you change your mind or in the event you’ve received wrong / faulty item(s), simply follow the instructions below.

Please take note – All item categorized as SALES, PROMOTIONS, DISCOUNT, OFFER, CLEARANCE SALE or any such promotional activities is non-returnable, non-refundable and non-exchangeable. The policies covers only for the full price product purchase.