20. When Pos Laju came to shipping address, no one is available, how?
Tracking number will be given once posted. If receipient is not available at the time Pos Laju came, please do self-pickup at the nearest Pos Laju branch. Please take note there will be NO REFUND / EXCHANGE in due to return parcel to us. Additional shipping cost will be charge to purchaser if the parcel return to us as a result of re-shipping the item(s). NO REFUND if you decided not to re-send the parcel.